Shipping policy
🚚 Shipping Policy
At OpenCasey, we're committed to getting your favorite phone case to you quickly, securely, and affordably. Below you'll find more details about our shipping process, delivery times, and what to expect after you place your order.
1. Order Processing Time
Once your order is placed, we begin preparing it with care. Please allow 0 – 3 business days for processing. This includes order verification, quality inspection, and packaging.
2. Shipping Method & Delivery Times
We offer standard shipping for all orders:
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Standard Shipping: Estimated 3 – 5 business days (U.S. & select regions)
Delivery times may vary slightly depending on your location and local carrier conditions.
3. Shipping Costs
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Fast shipping: $5.99
- VIP Express Shipping： $9.99
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Free Shipping: For all orders over $49.99
4. International Shipping
OpenCasey currently ships to:
United States, Canada, Australia, New Zealand, United Kingdom, France, Germany, Belgium, Ireland, Netherlands, Luxembourg, Portugal, Italy, Spain, Greece, Denmark, Sweden, Finland, Poland, Slovakia, Austria, Hungary, Romania, Estonia, Czech Republic, Bosnia and Herzegovina, Slovenia
5. Order Tracking
Once your order ships, you’ll receive a tracking number by email to follow your package’s journey.
6. Shipping Accuracy & Delays
Please double-check your shipping address before checkout. Orders returned due to incorrect or incomplete addresses can be reshipped at the customer’s expense.
Occasionally, delivery delays may occur due to carrier issues, weather, or customs. If you’re experiencing an extended delay, reach out to us at Service@OpenCasey.com — we’re happy to assist.